I ordered the 12 pack and upon receiving, opened the package to find one ampolla was missing. I immediately reached out to Vvipbeauty and they responded right away, apologetically, indicating the missing item is being shipped, with tracking! How they handled my issue is enough for me to purchase from them again!! 5 🌟 🌟🌟🌟🌟 service!
As for the product itself, I haven't used it yet but I am well aware of its amazing benefits and will be applying it to my hair on my next wash day!